Exciting News! Our platform’s Pet Profile has had a make-over.
For Owners and Pet Sitters alike, this new release will make a significant difference to your world.
What’s new?
Previously, the Pet Profile had a basic layout. This new format allows for a more comprehensive view of the pet, and allows you to input the most helpful information to ensure any Sitter can provide the best care possible!
New sections include:
- The pet’s energy levels
- Behaviour around other pets (and kids)
- Food requirements
- Allergies & medical conditions
- Plus handy info, like highlighting their toilet habits!
Click the images to enlarge! ↙️
A shout-out to all the pawsome people who contributed to this project – many of which were active Owners & Sitters! Our Product & Tech team spent countless hours conducting user research and collating direct feedback from active Sitters & Owners. This collaboration has enabled us to build a more intuitive and comprehensive profile that benefits all parties! |
Have questions? Check our FAQs
- What if I don’t fill out the new Pet Profile?
Some of the fields are mandatory (basic information about your pet), and others are optional. We do advise you complete as much as possible to increase the chances of finding the best Sitter for your pet.
- What are the benefits of completing the profile?
The more information you provide about your pet, the better the chances of matching with a Sitter that can give your pet the best care possible.
- What information is mandatory to include?
The following fields are mandatory so that Sitters can best understand the needs of your pet, before taking on a booking. This is to ensure the best care for your furry friend!
- Age
- Name
- Gender
- Desexed or not
- Microchipped or not
- Toilet Training or not
- Separation anxiety or not
- Photo
- Breed
- Size
- Energy level
- Social ability with other dogs
- Social ability with cats
- Social ability with children
- Do I still need to have a Meet & Greet?
YES! The profile equips you to share more personalised info, and create a better overall experience for you and your pet.
- Can Sitters add to my pet’s profile?
No, only you can edit your pet’s profile. Sitters may connect with you to ask further questions – this may prompt you to add extra information that you know Sitters are looking for.
- Do I have to upgrade the App to see the profile?
Yes, with any big product update it’s important to have the latest version of the app.
